Privacy Policy

Sanux Crypto Exchange ("Sanux", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By creating an account and using our platform, you consent to the data practices described in this policy.

Account information: your full name, email address, mobile number, and country.

KYC documents: government-issued identification details and uploaded document images when you submit KYC verification.

Order data: transaction details including wallet addresses, payment methods, payment screenshots, transaction hashes, and order history.

Technical data: IP address, browser type, device information, and usage logs collected automatically when you use the platform.

To process your buy and sell orders and deliver USDT or INR as requested.

To verify your identity through KYC and prevent fraud, money laundering, and unauthorized access.

To send you order status notifications, security alerts, and important account communications.

To comply with legal and regulatory obligations and respond to lawful requests from authorities.

Your data is stored securely using Supabase infrastructure with row-level security policies, encrypted connections (TLS/HTTPS), and hashed passwords via Supabase Auth.

KYC documents and payment screenshots are stored in access-controlled storage buckets. Access is restricted to authorized administrators.

We do not store your private keys or wallet credentials. You retain full custody of your cryptocurrency wallets at all times.

We do not sell, rent, or trade your personal information to third parties.

We may share information with law enforcement or regulatory authorities when legally required, or with payment processors necessary to complete your transactions.

You have the right to access, correct, or request deletion of your personal data. You can update your profile information from your dashboard at any time.

To request data deletion, contact our support team. Note that certain transaction records may be retained for regulatory compliance.

We use essential cookies to maintain your session and authenticate your account. We do not use advertising or third-party tracking cookies.

For privacy-related questions, contact us at support@sanuxexchange.com or through the Contact page.